Developing Effective Procedures

Introduction

Effective procedures are crucial for organisations to perform consistently and safely. Organisations commonly rely on procedures as a way of controlling health, safety and business risks: they can only achieve this if they are well designed and people follow them. Good procedures are especially important when operating in safety critical environments. This one day course aims to help delegates develop effective procedures, or assess and improve existing ones, and achieve compliance with them. The course has a focus on safety critical activities that impact on occupational safety and major accident hazards.

The course will cover?

The course is designed to help attendees review existing procedures effectively and equip them with the capability to write new ones. It is based on human factors good practice in designing, developing, implementing and managing procedures / job aids, and enhancing compliance.

Specifically, the course will cover:

• How procedures should fit into controlling risks in an organisation
• Good practice for developing, implementing and managing procedures
• How to apply human factors principles to review, design and produce effective procedures
• How to encourage compliance with procedures
• Simple tools and guidance to help procedure writers and reviewers improve key procedures

Who should attend?

The course is aimed at procedure writers and reviewers and those that manage this process. Typically, this will include managers, supervisors and technicians who are involved in developing and using procedures in a wide range of scenarios. The course can also prove useful for those who need to follow safety-critical procedures because a) if personnel understand why and how procedures are produced then this helps to them follow procedures, and b) the people that need to follow procedures should be involved in their development, and understanding the development process can help them to contribute fully.

Venue

The course will be run at the HSE Science and Research Centre in the spa town of Buxton. Buxton is in the heart of the Peak District and has good links to mainline train stations and Manchester International Airport. This course can be run at your site or local area by arrangement.

Details of hotels in the Buxton area can be found at www.visitbuxton.co.uk

Price

£525 per person (includes course notes, lunch and refreshments).

Please note that all courses must be paid for via credit card at the time of booking.

Some of our training courses can also be delivered in-company, please contact us to discuss your requirements.

Email: HSEtraining@hse.gov.uk
Telephone: +44 (0)203 028 3704

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