Behaviour Change: Achieving Health & Safety Culture Excellence

Live Online

 

Introduction

Not all risks can be engineered out of the work environment.  Even with the best plans, procedures and systems in place, individuals at work still take short cuts and make mistakes. Sometimes risk-taking behaviour is intentional, for whatever reason. In other cases, risks may be taken due to a lack of understanding about a particular hazard, associated controls or inadequate training. To individual workers, such risk-taking can result in injury, ill-health and fatalities. To the organisation, some of the many costs can include lost time, damage to machinery, litigation, and prosecution. If unchecked, these costs can escalate.

This course, delivered by HSE psychologists, will provide you with an understanding of the many factors that influence both workers' and managers' behaviour. It will also highlight the strengths and weaknesses of traditional behaviour modification strategies for correcting unsafe and unhealthy behaviour, highlighting why such approaches may have limited impact. The course adopts a holistic approach to health and safety cultural improvement using behaviour change techniques (incorporating HSE's ASCENT - Achieving Safety Culture Excellence Now and Tomorrow programme) and concludes with strategies to help reduce the likelihood of risk taking behaviour for health and safety. It differs from other courses on this topic by demonstrating how behaviour change, leadership and worker engagement can be incorporated into the wider health and safety management system to ensure an integrated, and therefore more effective approach to risk management. In doing so, both the immediate and underlying causes of risk-taking can be tackled head on. These strategies apply as much to manager behaviour as they do to operational staff.

The course will cover:

• Why people take risks at work
• The consequences of risk taking for individuals and the organisation
• How to prepare an organisation for a health and safety cultural improvement programme
• Assessing safety culture and safety climate - use and follow up of the Safety Climate Tool
• Strategies for influencing senior management
• Factors that influence behaviour outlining HSE's model of behaviour change
• Human failure: errors and violations
• Strategies to identify the root cause of behaviours
• Evidence based strategies to encourage safer and healthier behaviour, e.g.
  • How to develop persuasive risk communication
  • Worker engagement
  • Leadership development
  • How to impart knowledge
  • Changing habits
  • Mitigating perceptual biases
  • Changing beliefs, values and attitudes
  • Making best use of nudges
  • Developing interpersonal skills
  • Developing situational awareness
• Evaluating your programme and maintaining change

Who should attend?

The course is most appropriate for health and safety managers with limited knowledge / experience of behaviour change approaches. However, it will also be relevant to those who have established behaviour change initiatives but are interested in how the psychological priniciples of human behaviour can be mapped onto an integrated health and safety management system.

Live Online Course Information

Our  live online training courses are taught in real-time, allowing you to have a direct dialogue with our experts, a high level of interaction with the other attendees and lots of opportunities to ask questions - just as you would in a real classroom.

All you will need is an internet-connected computer, laptop or tablet with a webcam and microphone. Before you book, you can check that you meet the  Zoom system requirements and run a diagnostic test to ensure the software is compatible with your firewall settings.

Price

£1,175 per person (includes digital training resources and certificate of attendance).

Comments & Feedback

"Excellent course, professionally presented, that provided a range of ideas and approaches as to how we can modify behaviour."

Chris Huckle, Rothamsted Research (North Wyke)

"Feel that all leaders within a company should have this training."

Nick Davies, Boohoo

"I really enjoyed the course as it was very interactive with plenty of time for discussion. The size of the class was just right and both presenters were able to engage the audience. The content was also very relevant to my work. It gave me new ideas in improving the H&S culture in my organization."

Marcus Wong, Hospital Authority

Please note that all courses must be paid for via credit card at the time of booking.

Some of our training courses can also be delivered in-company, please contact us to discuss your requirements.

Email: HSEtraining@hse.gov.uk
Telephone: +44 (0)203 028 3704

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